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Who Me Too'd this topic

Sarah100
Apprentice
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Hi,

The IP address fields are all set to 0.0.0.0.0s on my Samsung UE32 M5520 TV (2018) so it won't connect to the wireless router. 
Does anyone know how I find the numbers  for:

IP Address

Subnet Mask

Gateway

DNS Server

so I can enter them manually, please?

There is a MAC address but Samsung support told me it was invalid, 'has no value'.

I have done a factory reset but it doesn't help and switched everything off and on again and all that.

The router uses WPS but the TV can't find it whether I press the WPS button or not.

The TV does connect to the internet when wired, but it's not possible to leave the router connected permanently by an ethernet cable.

Thanks, Sarah

 

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