26-12-2022 09:17 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
My dear friends,
This is not happened only for me several twitter users also facing this issue. I Bought Samsung note 20 ultra on 1st Oct 2020 2 weeks before i updated for android 13 after that update within 4 days my screen went dead (i'm able to receive call via bluetooth and also my alarm also ringing daily).I raised complaint in Samsung customer care and gave my phone to Samsung service centre after 3 days of back forth call with Samsung they didn't provide any solution they just saying that since it is out of warranty i need to pay the entire amount and replace this display.I know when our product is out of warranty we need pay for any repair but this purely happens after android 13 i don't even have any scratch or any water damage even service centre confirmed that their is no physical damage to my phone even then Samsung didn't accept my issue.For instance this same issue happened to iphone 13 users but apple within 15 days replaced that display free of cost even that person is also having out of warranty product. I need each and every Samsung customer to support my back if we didn't take this as serious then they don't even bother about us (they are mainly getting away by saying this is only happened to me ) but in twitter i saw so many of then facing this issue because of android 13 update.