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Galaxy S22 Series

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Who Me Too'd this topic

gamessty
Apprentice
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Model Name: SM-908B/DS

Product name: Galaxy S22 Ultra

Today I bought an esim through an app (a very reputable service ). The app attempted to install the esim itself; I clicked allow when prompted to grant permission, but then the application said that it had failed the installation and I should try manually. I received the QR code, but when I went to the SIM manager in the settings, it gave an error saying, "Wait for your eSIM to finish being set up before using the SIM manager.". I now cannot access the SIM manager. I have tried the following things:

  • Rebooting the phone
  • Shutting it down ( and waiting a few minutes )
  • Clearing the cache for the settings app, Phone app, the mobile network's app
  • I tried installing an update, but there is none
  • I reset the network settings
  • I wiped the cache partition

The mistake might be on my side, I already have a physical sim and a previous active eSIM installed. It has already been ~9 hours since the installation. I am running out of options and I would really love it if I don't have to reset my phone to factory settings.

Please help me!

Who Me Too'd this topic