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12-04-2021 03:02 PM
Hello - I see there was an old post about this, but I don't think it ever got resolved. So I'm hoping someone has a solution now.
All4 will not play any programmes. It loads and plays all the adverts fine, but then crashes before the programme starts and eventually brings this text up " ALL4-011: This content is currently unavailable. Please try again later"
It used to randomly do this and we seemed to be able to solve it by restarting. But that doesn't work now and it has been like this for a week.
We tried the factory reset. Restarting our wifi. Changed the DNS settings (that were recommended in the previous community support post). Signed in and out of the app. Deleted the app and reinstalled.
If anyone has any other experience of this and some suggestions, that would be great.
Thanks for your time!