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13-09-2020 10:36 AM
I have the Samsung Multiroom App on my I pad and I phone. I use “Tunein” on the app to listen to the radio as the only way I can play the I pad and I phone to my Samsung R6 speaker is via the app.
Until recently, everything worked well for years but for a while now a few stations no longer play. So for example, if I try to play Classic fm, Tunein will find the station and show me what is playing but won’t let me listen. The error message is “can’t start playback”.
I have tried resetting the speaker and reinstalling the app, but that doesn’t help. The speaker software is up to date. I had an on line chat with Samsung, who laid the blame with Tunein. I have corresponded with Tunein, who were a lot more helpful, but their eventual conclusion was that their own testing showed that everything was fine at their end and the problem must be with the Samsung app, which is my own tentative conclusion. Samsung don’t seem to accept this, but no proper reason given.
Is there something else I can try? Is this a common issue?
Any constructive comments welcome.
Thanks for your time.