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Galaxy A Series

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Who Me Too'd this topic

Elf337
Apprentice
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My brand new (~3 months old) Galaxy A71 has recently started showing an error message: "The connected USB device isn't supported."

The main problem with this is that there is no USB device connected, the USB port has nothing plugged into it!

If I restart the phone whilst the charger is connected, the message doesn't appear until I disconnect the charger.

 

Since the message has appeared, I am unable to connect the phone to my car to use Android Auto.

 

I have tried a factory reset, it did not solve the problem.

 

Any suggestions greatly appreciated!

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