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Galaxy A Series

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Chris_Angelz
First Poster

‎06-08-2020 07:55 PM

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My samsung galaxy A31 has issues detecting my fingerprint.

I'm able to register my fingerprints but when I need to unlock with it, it's always a mismatch. i have tried severally to register different fingers but after I register, it's unable to unlock the phone and i get the written  "no match".

i did an update right after buying it, so I don't know whether the fault is after the update or it just came with the phone.

Please help..

 

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Who Me Too'd this topic