I cannot turn off my Samsung account 2-step verification no matter how many times I tried it. I managed to log into my Samsung account in my mobile phone (Galaxy S6), tapped on "My Profile", tapped on the "Security" Tap, and tapped on the "Turn off" button of the 2-step verification entry, then "Confrim" my request to disable the 2-step verification. However, everytime it return to the previouse page where it shows that the 2-step verification is still ON.

Is there anyway that a Samsung represetive can turn it off from thier side. This drive me crazy and I really regret the moment I turned on the 2-step verification.