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Galaxy A Series

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thedemonhunter
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I bought a Galaxy A50 5 days ago. The first couple of days everything was OK - the camera was working, I shot a few pictures with it and a few slow-motion videos.

Yesterday, when I tried to open the camera app it was not working. Some of the in-app buttons are there, but with no working functionality

  • the shutter button is there, but it does nothing
  • the galery button is there, but there is no picture inside of it and I can't open the galery by using it
  • the button for switching between the front and back camera is there, but it does not work, too
  • the camera mode buttons are there but I cannot cycle through them.

At first, I thought the problem is in the camera app and I tried to open Facebook Messenger and to test if the camera is working there, but it is showing only a black screen - the same as in the camera app.

 

Then I downloaded a 3rd party camera app in order to test if it will connect to the phone's camera, but that app is also not working. It also shows a blank screen.

 

Summary: Galaxy A50 camera does not work with the phone's camera app, with Facebook Messenger and with a 3rd party camera app. It shows black screen and buttons are missing or not working.

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