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Hi all. I have a Tab S3 (T820) and as titled, I cannot access my secure folder, I cannot get past the Welcome screen. Have biometrics set up, f/print won't open it (even used another print and told me incorrect).
Tried email and just flicks back to the welcome screen (even changed my password). The tab is happy with my details/id, just won't open the secure folder. I've reset settings, cleared cache & data, powered off, checked device/app updates - all ok. Any help much appreciated.
