Hello ,
I bought my mobile Samsung f23 in march 2023. I am using Samsung f23 since then. I got an update to android 14 and one UI version6.1, I had updated and suddenly 1 day it started to reboot again and again and finally got power on after 45 minutes. After reboot I was not able to connect WIFI, hotspot and Bluetooth on my mobile. march 2023 . till today I Did not face any issues . but after this update I have checked google forums many users are facing the same problem.
attached are the links FYI:
I had contacted your customer care and explained the problem , he told me to do Factory Data Reset and all my data was gone. I visited the SAMSUNG customer service center. As one of your customer care representatives suggested, ask the Samsung service center team to update the software properly they did the software update but the funniest part the "service center team itself told me not to buy any Samsung products because most people are facing the issues after this new update and he also told before software upgrade we are not sure if we do the update it works in the normal way or not"..Right now, the current situation is the mobile is rebooting again and again continuously. The team told me it was a motherboard issue which needed to be replaced with 9030 INR.I bought the mobile for 15k INR and now they are asking to replace the motherboard. With 10k amount. As I had already mentioned in the previous mail, many people are facing the same issue after the new update. Could you please help me to downgrade the software? Or suggest something with practical solution. Please free to ask me any related information please check all the above explanation clearly and provide a useful solution or downgrade the current software until you fix the technical issues . kindly revert back to me if you have any clarification or any other information ASAP.
#samsung f23#ui 6.1 # software updates #issues
