Hi,

I have a Book 4 Edge (NP960XMB-KB1UK) and reset the system. However now, it is stuck in a boot loop where it says Welcome on the Windows Boot screen, then  Installing, gets to 64% and then restarts.

Samsung Recovery Mode doesn't seem to work. Interrupting Windows boot to get repair options also doesn't work

Is there an ISO available somewhere restore the system to factory? Support page has nothing

Thanks