Hi all,

I purhcased a GWU yesterday with a esim plan for LTE connection.

When connected to bluetooth, it runs amazing but when I turn off bluetooth, I can send a text but its delayed in getting to the receiver - if they reply, I do get it but ages later - no notification and only if I check the messages app. 

I cannot make or receive calls - if i ty to make a call it says call ended straight away.

My provider has tested my network and can see the sim is connected, they've confirmed it is not a location issue as the network is excellent in my location and my mobile is full bars and works perfectly.

Does anyone know what I can try? my provider has sent it off for investigation.