02-11-2019 11:59 AM in
Has anyone had any issues with screen rotation not returning to portrait? If I open a video with auto rotation on it goes to landscape but when I exit the video phone screen stays that way. If i close all apps it still stays like that even turning off and on screen rotation does nothing. It works correctly after about a minute or so.. just seems to lag .. any ideas
02-11-2019 01:27 PM in
Hi @John51,
I have not experienced this myself,
Is this just in Samsungs video app or in all Video apps like YouTube etc..
It would be worth putting in a bug report to get this looked into by the dev team.
Just out of interest does it switch back to portrait of you toggle off auto rotation
02-11-2019 01:30 PM in
It seems to be mostly in facebook and YouTube turning off the toggle for the rotation does nothing . It just comes back way it should be on it's own after about a minute
03-11-2019 06:48 AM in
Hi @John51
I have seen some reports regarding the YouTube app, but not about the Facebook
So like @BenGinders mentioned, make sure to send us an error report via Beta Feedback option in Samsung Members app!
Our development team will be able to take a look at it and try to find the source of the problem