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HELP stuck on Beta trial

(Topic created on: 19-05-2021 09:27 PM)
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Godnumber9
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Has anyone who took part in the ui beta trial been able to update to the latest software. Mine just keeps finalising updates then starts the download again. Samsung please help.
1 REPLY 1
strawberry cake
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@Godnumber9 

 

hello

 

How can I quit the Beta Programme and restore the official software?

You can cancel your participation by going into the Samsung Members app and going to Settings > Galaxy Beta Programme > Deregister.


You can re-install software by using the PC version of Smart Switch. Once the software is re-installed, the device will be reset and all data that was generated during the Beta Program will be erased.

Smart Switch - link

direct link for Windows

All data which had been backed up before installing the beta software can be recovered, but there may be limitations in recovering data that was created after installing the beta software.

 

*Note: please use Smart Switch PC to backup important data before anything else


If you need assistance, Samsung Service Centres support the reinstallation of official software. 

 

https://www.samsung.com/ie/support/mobile-devices/how-do-i-participate-in-beta-programme/

 

😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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