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Downloading Beta

(Topic created on: 07-11-2020 06:47 PM)
359 Views
KarlD
First Poster
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I've updated my S20 Ultra fine although my S20 5G isn't receiving the update? Both devices came from Samsung direct online. Been over 48 hours now, any ideas? Thanks
4 REPLIES 4
EdwinJ
Pioneer
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Restart the phone , not like factory restart, just normal restart and that should fix it
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charlas
Navigator
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And make sure both are subscribed to the beta, its not just YOUR Samsung account, each device needs to be enrolled
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MartynaK
Beta Moderator
Beta Moderator
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@KarlD,

 

If you're still not receiving the update, please report it via the Members application 😉.

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Stepster
Student
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I'm having exactly the same problem, having enrolled over a week ago now. Support have been a but clueless really. How can I resolve this?
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