Auto Screen timeout (Prime Video)

[sudheerk]

While watching videos on Amazon prime (app) the screen is going auto timeoff and I have to constantly having to touch screen to watch videos. Do any one having the same issue?

[Kkoopa]

Yes. This happens to me too.

[MartynaK]

Hey @sudheerk, @Kkoopa 

If this error continues to occur, do not hesitate to send us the information about the error through the Samsung Members application . Thanks to your help, our developers will be able to fix possible errors and the final version can be released as soon as possible .