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Amazon Music Crackling

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Apprentice

Since the latest update, any music I play in Amazon music crackles like a blown speaker. The same songs in other apps work absolutely fine, so I know it's not the phone. I've cleared cache and data, reinstalled the app, but it's still the same

1 ACCEPTED SOLUTION

Accepted Solutions
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I can confirm the latest binary has solved this issue

View solution in original post

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Beta Moderator
Beta Moderator

Hi @axgod21 

 

Some 3rd party apps may experience problems during the Beta, since they are not fully compatible with the new version yet.

Some app developers have already released updates, so it is worth checking if it is available.

 

Of course, it could be that there is a problem with our software, but for that it is necessary for us to analyze the problem.

So it would be a great help if you could share an error report with us using Beta Feedback option in Samsung Members app! :smiling-face:

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If I turn on loudness normalisation in the app the distortion goes away. Even at full volume.

 

Also whether normalisation is on or off, the music plays normally via my galaxy buds

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I can confirm the latest binary has solved this issue

View solution in original post