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Whatapp

(Topic created on: yesterday)
36 Views
Lew2023
Journeyman

yesterday

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black screen on whatsapp. Camera controls show but nothing else.. Do you know why? 
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3 REPLIES 3
Omura
Pathfinder

yesterday

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This is a known issue in beta 2.
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tm6_gg
Pioneer

yesterday

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It's not just WhatsApp it's every social media app mate 👍
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MartynaK
Beta Moderator
Beta Moderator

12 hours ago

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@Lew2023 

Sorry to hear you’re seeing a black screen in WhatsApp with only the camera controls visible. Here are a few things you can try first:

  1. Restart your device to clear any temporary glitches.
  2. Make sure both WhatsApp and your system software (beta build) are fully up to date.
  3. Clear WhatsApp cache (Settings → Apps → WhatsApp → Storage → Clear cache).
  4. Check camera permission is set to Allow for WhatsApp.
  5. Disable battery optimisation for WhatsApp.

If the issue persists, it may be related to the current beta build. Please report it via Samsung Members with logs so it can be investigated further.

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