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Watch connection issues

(Topic created on: 28-10-2021 09:00 PM)
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Kieronm
Journeyman

‎28-10-2021 09:00 PM

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Anyone managed to pair their watch since the beta upgrade. Any advice if you have

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6 REPLIES 6
ElaineT
Explorer

‎28-10-2021 10:12 PM

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Yes my watch connected straight away but I wouldn't know what to tell you sorry
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GrumpJaw
Student

‎29-10-2021 01:58 AM

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Yeah my watch connects fine...there was an update recently for galaxy watch 4....after that update my watch still has no connection issue....may e try looking for a software update again cause there was another beta update right after UI 4.0.....SO KEEP CHECKING UR SOFTWARE UPDATE
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LordJay
Pathfinder

‎29-10-2021 06:06 AM - last edited ‎29-10-2021 06:09 AM

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Didn't have any problem with my watch but, update the Wearables app first then the watch software, also applies for Buds.
Jay
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MartynaK
Beta Moderator
Beta Moderator

‎29-10-2021 12:05 PM

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@Kieronm,

You can try resetting your phone and watch and then make an attempt to pair them.

If that won't help, please report the issue via the Samsung Members app attaching log files :hand-with-index-and-middle-fingers-crossed:.

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efx
Pathfinder

‎29-10-2021 12:48 PM

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Hi Kieronm, yes I had watch connection issues on the first version. V2 I think. Had to reset watch then it was fine.
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Frankieseaman
Pioneer

‎30-10-2021 05:37 PM

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I have had an issue fairly infrequently where if I go out of range and my watch disconnects, then go back right next to my phone, its really stubborn to reconnect, or doesn't auto reconnect at all. Not sure if that's related, but its not especially common.
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