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Very odd network issue

(Topic created on: 08-10-2021 06:40 PM)
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Jamesn123
Pioneer
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Took me forever to figure this out, but whenever my S21 ultra is locked it's causes massive ping spikes across my network and on my router. As soon as I wake the device up it works as normal again. This is on WiFi. I've tried disabling WiFi power saving etc. Still have the issue
18 REPLIES 18
adamlee
Big Cheese
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Make sure you report this error to Samsung and send logs. At least then they can look into fixing it asap.
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Jamesn123
Pioneer
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Yeah have already reported it via the report tool
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Leod
Journeyman
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Yup, reported
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Seanzu
Explorer
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I have a similar problem but it knocks my entire internet off for all devices (even wired) until I disconnect my phone and reboot the router.
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Juli3n
Big Cheese
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Are you with Virgin Media by any chance?
Seanzu
Explorer
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I absolutely am with Virgin Media.
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MartynaK
Beta Moderator
Beta Moderator
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@Jamesn123,

Thank you for having reported the issue. Hopefully the fix will be available soon! :hand-with-index-and-middle-fingers-crossed:

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KalEl84
Pathfinder
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Rest the network settings on your phone (under general management then reset) worked for me on Virgin Media with same issue.
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Seanzu
Explorer
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Unfortunately didn't fix anything for me internet just went down again.
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