Smart Switch Downgrade OneUI5 beta

[pyler]

I have an S21 plus on Three UK.

I need to downgrade.

I have Smart Switch on my Mac (latest version) and have created a backup fine.

I have withdrawn from the Beta.

I get the downgrade option in Smart Switch, I get 2 agreements to accept, which I do, and then NOTHING! I've tried so many times, leaving it, reinstalling drivers....NOTHING.

ANY Help please.... Thanks

[AnnaMaz]

Hello @pyler,

I understand that must be frustrating 😓 What exactly shows on the screen after you accept the agreements? Does it get stuck, or nothing shows at all? Have you tried taking the cable out and restarting the device?

Have a good day!

[DarthVaper]

How did you get beta on three ? I'm with three and beta has never shown up

[pyler]

Hi AnnaMaz
Absolutely nothing happens. The agreements disappear as expected and then nothing.
I've literally have tried everything with unplugging cables, reinstalling apps, clearing caches and data.
I even tried writing my phone and starting with a restore from smart switch -that didn't work and has now completely messed us Samsung pay+ too 😭

[AnnaMaz]

😞 Then the quickest solution would be to visit the nearest Samsung Centre, so they could help you install the latest stable software version. Please also report the issue via Samsung Members app so that the developers can take a look!!