Reset on Beta for Trade in.

[GoanGeek]

Hi.

I have traded in my S24 Ultra.

Can I just Reset and send it back

Or

Do I have to downgrade via Smartswitch on PC ?

[tomeveritt]

You just need to reset and send back - no issue with the the beta on the device

[AnnaMaz]

Hello @GoanGeek,

If you are not sure about the trade-in conditions you can always withdraw from the Beta Programme.

Have a good day!

[viv_matt]

You only need to remove your phone from your Samsung cloud account and factory reset it. The Beta software is annoying official software of Samsung.

[Juli3n]

That's not really doing anything to the software though, it won't self downgrade as soon as you withdraw from the beta? There are a few posts about this topic this year, and some conflicting information given to users from the Samsung support teams. Probably because this is the first time a beta is still ongoing while the new device is out, but it would be useful for someone to get a clear answer on this so anyone can refer to it.