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Phone crash.

(Topic created on: 26-08-2022 12:49 PM)
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Luwils
Explorer
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Does anyone else have a crash/restart issue when receiving incoming phone calls? Happens every time!

One Ui5 
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5 REPLIES 5
ARamsay
Navigator
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I have made and recieved multiple calls and had no issues. Have you reported it and sent log data?
nkay
Explorer
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I haven't faced any. Phone call works fine , video call as well
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Gav4b
Pathfinder
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No issues here have you tried resetting app preference via settings - apps - 3 dots top right corner should if that fails try clearing system cache partition?
Gav4b
Pathfinder
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Steps to Wipe Cache Partition On Samsung Galaxy S22

First of all plug in your headphones then Power off your Galaxy S22
Press and hold the Volume up and Power buttons at the same time, keep holding both keys until the Android Recovery screen appears then release both buttons.
Then Using the Volume Down button to select options in Recovery Mode.
Now press the Volume down button to select Wipe Cache Partition and confirm it with the Power key.
Once more select Yes and confirm.
Now Press the Power button to Reboot your device.
That’s It
AnnaMaz
Beta Moderator
Beta Moderator
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Hello @Luwils ,

Oh noes, sad to hear that 😥 Have you tried what @Gav4b suggested? (Thanks @Gav4b 😊)
If that doesn't fix the problem, please report this via the Samsung Members app, so that our developers can take a look, don't forget to include the logs 😉

Have a good day!

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