Voice mail notifications

[Sam808i]

Has anyone else got a permanent voice mail notification on there phone it's been there for about 3 weeks now I've got my messages but it will not go 

[RyeB]

Yes got the same issue. I cleared the cache and data in calls app and it worked in the previous beta but doesn't in the latest

[theoracle]

I don't have this, what network are you on? I believe but I could be wrong, it may be the your carrier sending this information to your phone.

[Sam808i]

Virgin

[MagdalenaPo]

@Sam808i

Hmm... this is an unusual problem. 🤔 I think you should try to 'wipe cache partition' through the Recovery mode:

1. Turn off your device 
2. Connect your device to the PC via USB (not to the charger) 
3. Wait until the message that the device is being charged appears 
4. Press and hold down the volume up and then power buttons and hold them until the device turns on 
5. Recovery menu should appear 
6. from there select "Wipe cache partition" (you can navigate using volume up/down buttons and confirm with a power button).

Perhaps this will help. 🤞