01-09-2022 06:20 AM
01-09-2022 02:31 PM
Hello @KSharma,
Yeah that definitely shouldn't happen 😓 Have you tried wiping cache partition?
You can do it through the Recovery mode > Turn off your device > Connect your device to the PC via USB (not to the charger) > Wait until the message that the device is being charged appears > Press and hold down the volume up and then power buttons and hold them until the device turns on > Recovery menu should appear > from there select "Wipe cache partition" (you can navigate using volume up/down buttons and confirm with a power button).
If that doesn't help, could you please report this issue via Samsung Members app so that the developers can take a look? 😉
Have a good day!
06-09-2022 07:20 AM
06-09-2022 07:21 AM