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Lockscreen fingerprint - hit n miss

(Topic created on: 29-05-2025 10:40 AM)
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GoanGeek
Samsung Members Star ★
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Hello.

I seem to be having to put in my pin more often as compared to my fingerprint for unlocking my phone.

Its a bit annoying to put pin all the time as opposed to just using the fingerprint.

Anyone else having same issues on beta?
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3 REPLIES 3
AnnaMaz
Beta Moderator
Beta Moderator
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Hello @GoanGeek,

Thanks for bringing this to our attention! Please also share an error report via the Samsung Members app for further investigation.

Have a good day!

Have a good day! ☀️
GoanGeek
Samsung Members Star ★
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After updating a couple of apps including goodlock it seems to be fine.

Also clearing the app cache of most apps seems to solve most issues.
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Tehki8
Voyager
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I found this is happening too where the fingerprint icon is not displaying when trying to unlock the phone by either double tapping the screen or pressing the power button, only the pin pad shows. However if you place your finger on the area of the sensor regardless if the icon is showing, it will unlock