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Issues with camera app and zoom photos

(Topic created on: 09-10-2021 02:54 PM)
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dannyp21
Explorer
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Is anyone else having issues with the camera and photographs using the 10x, 30x and 100x zooms. The view finder works fine, however when you take a photo in the gallery after the photo has been processed it is just a green square.This is with the S21 ultra 
9 REPLIES 9
FK1983
Pathfinder
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Yeah same issue here 20211009_162145_58451.jpg
Fisky
Sadcow
First Poster
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Same 😞
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Juli3n
Big Cheese
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With a S21U and beta 2 but mine seems ok
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adamlee
Big Cheese
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Looks like another beta update is needed urgently, a lot of bugs are been reported. Germany received beta 1 and then had to wait 3 weeks for beta 2 which the UK got the next day, hopefully they don't make us wait 3 weeks before fixing the bugs. Beta 2 seems to be worse than beta 1.
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vmax1989
Explorer
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Yes same issue here, a green square after I gather the auto processing
Juli3n
Big Cheese
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Never mind, I also get the same green bug when taking pictures outdoor for some reason.
Juli3n
Big Cheese
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Using the 108MP mode for now and just cropping to zoom once the photo is captured works as a work around
MartynaK
Beta Moderator
Beta Moderator
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@dannyp21,

Several users have been having this issue, unfortunately 😔.

Our developers already know about the problem and they are currently working on a fix to it. Anyway, you can still report this problem via the Samsung Members application in case more log files are needed 😉.

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Motty2012
Voyager
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Me too
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