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Internet connection

(Topic created on: 23-09-2022 08:17 AM)
109 Views
Diti
Apprentice

‎22-09-2022 12:25 PM

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Is anyone else having Internet connection problems be it WiFi or mobile network
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6 REPLIES 6
theoracle
Pathfinder

‎22-09-2022 01:10 PM

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Could you be more specific? I've not noticed anything but happy to try and repeat what you're experiencing?
Rhysyy
Student

‎23-09-2022 08:17 AM

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My data connection doesn't work on beta 3. I've tried 4g and 5g options but no luck..
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AnnaMaz
Beta Moderator
Beta Moderator

‎23-09-2022 10:34 AM

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Hello @Diti ,

It's always good to perform Wipe Cache Partition as the first step in the troubleshooting process. If that doesn't help, please report it through Samsung Members app so that the developers can take a look 😉

Have a good day!

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busymark
First Poster

‎21-10-2022 03:34 PM

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In response to Rhysyy
I'm the same. WiFi fine but mobile data gone.
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busymark
First Poster

‎21-10-2022 03:35 PM

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In response to AnnaMaz
How do you do this?
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AnnaMaz
Beta Moderator
Beta Moderator

‎24-10-2022 11:47 AM

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In response to busymark

Turn off your device > Connect your device to the PC via USB > Wait until the message that the device is being charged appears > Press and hold down the volume up and then power buttons and hold them until the device turns on > Recovery menu should appear > from there select "Wipe cache partition" (you can navigate using volume up/down buttons and confirm with a power button). 😊

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