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Original topic:

Internet connection

(Topic created on: 22-09-2022 12:25 PM)
Diti
Apprentice
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Is anyone else having Internet connection problems be it WiFi or mobile network
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6 REPLIES 6
theoracle
Navigator
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Could you be more specific? I've not noticed anything but happy to try and repeat what you're experiencing?
Rhysyy
First Poster
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My data connection doesn't work on beta 3. I've tried 4g and 5g options but no luck..
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AnnaMaz
Beta Moderator
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Hello @Diti ,

It's always good to perform Wipe Cache Partition as the first step in the troubleshooting process. If that doesn't help, please report it through Samsung Members app so that the developers can take a look 😉

Have a good day!

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busymark
First Poster
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I'm the same. WiFi fine but mobile data gone.
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busymark
First Poster
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How do you do this?
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AnnaMaz
Beta Moderator
Beta Moderator
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Turn off your device > Connect your device to the PC via USB > Wait until the message that the device is being charged appears > Press and hold down the volume up and then power buttons and hold them until the device turns on > Recovery menu should appear > from there select "Wipe cache partition" (you can navigate using volume up/down buttons and confirm with a power button). 😊

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