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Fingerprint Not Working With Samsung Pay

(Topic created on: 22-10-2021 08:41 PM)
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Akdotik
Pioneer
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Anyone else unable to use their fingerprint in Samsung Pay since the new update ?
9 REPLIES 9
Lukeh26
Apprentice
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Mine has stopped working with my banking apps
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Juli3n
Big Cheese
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Mine has also stopped working with my banking app and Samsung Pay. Haven't tried wiping the cache partition yet or factory reset
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Juli3n
Big Cheese
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Also just tried registering a new fingerprint and it's not even recognizing anything
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Akdotik
Pioneer
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Wiping the cache in Samsung Pass and then restarting the phone worked for me, it might work for you too.

Settings > Apps > Samsung Pass > Storage > Clear Cache
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Akdotik
Pioneer
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Yeah I had the same issue, restart the phone and it should work after you clear cache.
Juli3n
Big Cheese
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Ah yeah haven't wiped the cache partition yet, going to do that right now.
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Juli3n
Big Cheese
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Can confirm after a cache partition wipe fingerprint works fine
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SiBozzy1811
Pathfinder
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Can confirm I haven't had this issue with beta 3
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MartynaK
Beta Moderator
Beta Moderator
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@Akdotik,

I am glad to hear that you've managed to solve the problem 😊.

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