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Disney+

(Topic created on: 29-09-2022 09:34 PM)
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taraorkennedy
Explorer
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Hey I am trying to redeem my 12month Disney+ on S21 however it won't let me just keeps going round and round. Has anyone else had problems. I know am eligible had emails to confirm it 😑 
7 REPLIES 7
IanHigg
First Poster
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Yes, I'm the same. I log in to my account (as mentioned in step 2) but every link simply takes me back to the 4 step process page. Frustrating!
taraorkennedy
Explorer
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I cant even get to select disney+ screen is blank. Just dont want it running out before I can redeem it
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Darks1de
Apprentice
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Me too, I click the link to log in then it brings me back to the same info page then around and around we go
Ksmy89
Troubleshooter
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Is this for newly purchased s21 devices?
taraorkennedy
Explorer
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No had it few months
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MagdalenaPo
Beta Moderator
Beta Moderator
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Hello @taraorkennedy,

Have you tried clearing the app cache (Settings > Apps > select app > Storage > Clear cache) and start the redemption process again? Perhaps this will help. 🤞

taraorkennedy
Explorer
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Yeah cleared it but still no joy. I can sign up for everything but Disney+
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