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AOD screen on when notifications arrive

(Topic created on: 29-10-2023 06:34 PM)
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amitmahay
Voyager
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Is this normal...with AOD on, when a notification arrives and the AOD is visible, if I unlock my phone and relock but haven't cleared the notifications, the AOD doesn't come back on. Is this normal? 

For example, phone is locked >> notification for WhatsApp comes in and AOD is visible. I unlock my phone, DO NOT clear the notification and relock the phone but AOD doesn't understand that I haven't viewed message so still keep me notified and keep AOD on. 
Samsung 21 Ultra || Samsung Watch 4 Classic || Samsung Tab S5e
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5 REPLIES 5
5ayf
Voyager
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I wouldn't say that's normal. It should continue to show the notifications (app icon) until you open the notification or dismiss it.
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amitmahay
Voyager
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Mine doesn't do that. I also tried on another handset which is not on beta
Samsung 21 Ultra || Samsung Watch 4 Classic || Samsung Tab S5e
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Clive7409
Voyager
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Report as an issue so devs can investigate
MartynaK
Beta Moderator
Beta Moderator
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@amitmahay

Today the official version of the software has been released. 

Please wait for the update and check if the issue persists. If the issue persists, do not hesitate to report the problem via the Samsung Members app attaching log files :hand-with-index-and-middle-fingers-crossed:.

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amitmahay
Voyager
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This is still causing an issue. I have realised today that I don't even need to unlock the screen. If the AOD is on with a notification, if I double tap the screen, it goes to the lock screen but leaving the notifications on the screen/not clearing it and dont unlock the phone but then when the screen is out to sleep again, the AOD does not come back on

Samsung 21 Ultra || Samsung Watch 4 Classic || Samsung Tab S5e
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