Anyone using DeX?

[ScottyUK]

I'm not sure if this is a Beta thing or a setting or something else but today when using DeX when my phone display goes off then so does DeX. This happens even if I'm mid message in DeX. In DeX I have "Prevent computer screen off. Keep screen on when DeX is running' on. Any other settings it could be? 

[ScottyUK]

Further to the above.

This is a screen shot from within connected devices and its all greyed out. When DeX isn't connected you don't see the options so how do you ever change them??

[Ksmy89]

Connect your phone and open settings for dex on your connected display 👍

[ScottyUK]

Ah, thanks. I checked the settings on the edge if the DeX window but didn't open the Phone settings in DeX.

It confirmed my connected screen should not timeout for 60 minutes but it goes off at the same time as the phones screen.

[AnnaMaz]

Hello @ScottyUK,

Sorry for the inconvenience! It is a known issue; the developers are working on a fix 😊 

Have a good day!

[ScottyUK]

Thank you AnnaMaz