S10 in reboot loop

[hjtoering]

Dear Community members,

My old Galaxy S10 is stuck in a reboot loop, and I can't get it out of this loop. The only way to turn off the phone is to let the battery run out.

When I then try to turn on the phone again with the combination of Volume Up - Bixby and Power button, the phone turns on, but when I release the Power button at the Samsung logo, I don't get into the Recovery screen.

Unfortunately, I now have to wait until the battery is dead again.

Does anyone have an idea? Is there anything that can be done to save it?

#GalaxyS10 #S10 #rebootloop

[TimVerbeek]

Can you mabye make a video about it?

[mollie319]

This is what Samsung has to say about boot loop:

https://www.samsung.com/my/support/mobile-devices/what-to-do-when-mobile-device-has-problem-with-cha...

Hope it helps

[hjtoering]

Sorry, but none of those solutions help. Android won't boot. And we are hoping to recover some data.

[Ajay-A]

Hallo @Members_EkQXCA3,

Thank you for your message. When the above mentioned tips doesn't help we recommend that you visit one of our Service Centers. See the link below for locations and to make an appointment. 

https://bit.ly/2CKz9mr

Let us know if the issue is resolved or not.

With kind regards,

Ajay