op 30-03-2020 01:23 AM
- Als nieuw markeren
- Bladwijzer
- Abonneren
- Dempen
- Abonneren op RSS-feed
- Markeren
- Afdrukken
- Ongepaste inhoud melden
Hi everyone,
I've the Samsung S20 Ultra and while I was watching TV, my phone got out of nowhere a blue strange software screen with a barcode (see attached pics). I had to restart my phone by pushing volume down + side button for 7 seconds.
Does anyone know what this means and why my phone got it?
Thanks in advance!
Opgelost! Ga naar oplossing.
1 Oplossing
Geaccepteerde oplossingen
op 30-03-2020 09:16 AM
- Als nieuw markeren
- Bladwijzer
- Abonneren
- Dempen
- Abonneren op RSS-feed
- Markeren
- Afdrukken
- Ongepaste inhoud melden
That doesn't look right, @Nivram! Seems like a fatal exception on the internal storage which automatically restarted your phone in a recovery mode. Did it properly restart after you held down the buttons, in other words, are you able to use your phone again?
If it happens more often, I'd recommend you to reset your phone to the factory settings.
op 30-03-2020 09:16 AM
- Als nieuw markeren
- Bladwijzer
- Abonneren
- Dempen
- Abonneren op RSS-feed
- Markeren
- Afdrukken
- Ongepaste inhoud melden
That doesn't look right, @Nivram! Seems like a fatal exception on the internal storage which automatically restarted your phone in a recovery mode. Did it properly restart after you held down the buttons, in other words, are you able to use your phone again?
If it happens more often, I'd recommend you to reset your phone to the factory settings.
op 30-03-2020 09:40 AM
- Als nieuw markeren
- Bladwijzer
- Abonneren
- Dempen
- Abonneren op RSS-feed
- Markeren
- Afdrukken
- Ongepaste inhoud melden
Hi, thanks for your reply!
I was a bit curious because it came to mind I was hacked or something?
But after I restarted, everything seemed normal to me.
I hope it won't happen again!
op 31-03-2020 10:27 AM
- Als nieuw markeren
- Bladwijzer
- Abonneren
- Dempen
- Abonneren op RSS-feed
- Markeren
- Afdrukken
op 31-03-2020 11:00 AM
- Als nieuw markeren
- Bladwijzer
- Abonneren
- Dempen
- Abonneren op RSS-feed
- Markeren
- Afdrukken
- Ongepaste inhoud melden
I sure will, thanks! Even though I don't hope so:)
op 01-12-2020 02:12 AM
- Als nieuw markeren
- Bladwijzer
- Abonneren
- Dempen
- Abonneren op RSS-feed
- Markeren
- Afdrukken
- Ongepaste inhoud melden
This just happened to my Samsung FE s20, did the 2 buttons on the side and it reset
op 03-12-2020 04:42 PM
- Als nieuw markeren
- Bladwijzer
- Abonneren
- Dempen
- Abonneren op RSS-feed
- Markeren
- Afdrukken
- Ongepaste inhoud melden
Hi @cptrich1010, good afternoon.
Welcome on the Samsung Community!
That doesn't look right, how is your phone now? Have you tried a factory reset?
Kind regards,
Martijn
