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Text messages/Message app keeps crashing

(Topic created on: 28-05-2024 08:37 PM)
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Lynne16
Apprentice
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Hi, I'm having an issue with my text messages, it won't let me reply to anyone, I've tried numerous times to send a text and it keeps throwing me out, I've switched the phone off and back on, but nothing has changed, I need the texts for work, I'm using WhatsApp to reply ro people, and not a lot of people use WhatsApp alot, any ideas on how to fix it?, thanks.

31 REPLIES 31
Nell26
First Poster
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I am having the same issue it keeps kicking me out and saying it keeps stopping.
Jksol
Apprentice
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There are now 2 messaging services on your phone Samsung messages and Google messages - they both receive them
You have to select the other as primary if the one you open doesn't allow you to send
Lynne16
Apprentice
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How do I do that, I'm not very technically minded.
Jksol
Apprentice
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Whatever messaging app is on your main screen is the wrong one if you can't send messages simply swipe your screen up revealing all your apps and look for both the Google and Samsung messaging app and send the opposite one to your desktop and delete the other (the app symbols are very similar)
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Lynne16
Apprentice
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Thank you 😊
Jksol
Apprentice
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You're welcome
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cheesepants83
First Poster
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I'm having the exact problem I could do with some help too I'm not sure how to do what you've explained, could you give me a little bit more detail on what to do please?
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Q1564
First Poster
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Disabling "Meet" in Apps fixed the problem for me.