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Original topic:

SIM network Pin blocked. Enter SIM network PUK

(Topic created on: 17/04/20 11:10)
Brusta
New Member
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Other Smartphones

Hi,

 

In the current climate, there is no one dealing with these enquiries on the O2 customer service number at present so thought I would reach out here.

 

I have been gifted a Samsung S8 (was on EE) as an upgrade from my S7 (I am on O2)

 

Bottom line is that both me and the other party got our IMEI numbers, unlocked phones etc.... but in the process of doing all this I have put a wrong number in over 10 times as now I am greeted with the 'Network Unlock Request Unsuccessful'

 

Does anyone have a clue how to get hold of the correct unlock code without having to speak to customer services? Is there some software to solve this?

 

Thanks in anticipation!

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ChrisM
Moderator
Moderator
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Other Smartphones

Hi @Brusta 

 

Just to confirm, is your phone now asking for a PUK code? If so, this is only something that your Network Provider can issue you with.