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Original topic:

Setting up Two Step Verification - Stuck in a Loop

(Topic created on: 22-09-2020 05:56 PM)
EGriever
First Poster
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Other Smartphones

I've been trying to set up two step  verification on my Galaxy S8 and it's a royal pain in the butt.

 

I've opened up the window, entered the phone number and EVERY single time I received the verification code via SMS it would just restart the whole process. I've tried it so many times it said the wrong verification code has been entered too many times and that it would call me and dictate the code via a phone call. Same thing, enter the given code, it takes me back to the start screen. Three attempts and now it tells me that I need to wait because there have been to many wrong attempts made...

 

This is insane.

 

Regards,

EG

3 REPLIES 3
Shazzkid
Troubleshooter
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Other Smartphones
Close app, press and hold on the app, click app info, delete cache, delete app data. Re-open app, should be all fixed
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EGriever
First Poster
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Other Smartphones

Not only did it not work, but now all the saved logins and passwords are gone. Great.

SuHall
First Poster
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Other Smartphones

Clear the cache but do not delete the app data, should still work.

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