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Sasung power button not working when trying to screen shot, or do anything.

(Topic created on: 30-11-2024 04:38 AM)
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missyfEenec12
First Poster
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Hello everyone in the Samsung community, I was trying to take some screenshots eariler but they were not successful. It only showed me the power button when ever I tried to screenshot. I don't have a Bixby button by the way, so this makes my situation a bit hard. 

I also was texting one of my friends, and accidentally turned off the phone. I was trying to turn it back on but the power button wouldn't work correctly, so I had to use my charger and plug it in then pull it back out to turn it on. Could anyone help me with my situation? 

1 REPLY 1
KholaI
Moderator
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Hey @missyfEenec12 

Mind letting me know which phone it is you're using? Either the name, or the model number will do. You can find the model number at the back of the phone, on your receipt (usually), or by heading into your phone's Settings > About phone.