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Original topic:

Samsung Apps operating on a Non-Samsung Smartphone.

(Topic created on: 06-10-2021 02:59 PM)
Cat2k1
Pioneer
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Other Smartphones
I have a NEW smartphone that isn't Samsung and on Andriod 11. I have installed the Galaxy Wearable & Samsung Health apps and having difficulty pairing my Active Watch & Buds+ to the apps.

Is it due to it not being a Samsung product or is it the new Andriod 11 OS?

It's just stuck on this screen even though it is synced bluetooth and won't connect.

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Stuck at this stage.🤬


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1 REPLY 1
Beth_S
Moderator
Moderator
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Other Smartphones

Hi @Cat2k1! That must be frustrating. Can you check that all software is up to date, please? This includes your phones software, your Buds and your watch. Also, please check the Wearables app is up to date too. 

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