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S8 only charges if restarted first

(Topic created on: 23-08-2020 09:21 AM)
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LisaA
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Hi there, 

My S8 will not charge unless it is either switched off or restarted first.

 

Annoying first world problem I know  but if I forget to restart I have often been let down by a low battery just when I needed the phone to be ready to go! 

My old S5 used to sometimes do the same. 

 

Is there a fix ? 

 

Thanks 

 

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