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S21 black screen

(Topic created on: 25-10-2024 11:58 PM)
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diondelboy
Journeyman
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hi there can anybody help me I have a black screen on my S21 but the phone is on how do I get my phone to come on   thanks  have a lovely day 

my mum chopped a phone in the screen is black but the phone is on how can I get it back so I can use the phone again
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BandOfBrothers
Samsung Members Star ★★
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Hello @diondelboy and may I extend a Warm Welcome to the Samsung Community Forum 👍 

Have a look at https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-i... 

And

https://www.hardreset.info/devices/samsung/samsung-galaxy-s21. 

And

Samsung Supprt > Black Screen.  

If you perform a forum search you may find existing threads with some further help or guidence within.  

If all else fails a Samsung Service Centre can assess your phone. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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