25-10-2024 11:58 PM
26-10-2024 05:33 AM
Hello @diondelboy and may I extend a Warm Welcome to the Samsung Community Forum 👍
Have a look at https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-i...
And
https://www.hardreset.info/devices/samsung/samsung-galaxy-s21.
And
Samsung Supprt > Black Screen.
If you perform a forum search you may find existing threads with some further help or guidence within.
If all else fails a Samsung Service Centre can assess your phone.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "