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Original topic:

Phone (S8) remains in silent mode after disconnected from bluetooth

(Topic created on: 08/07/20 08:36)
S8_Norway
Apprentice
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Other Smartphones

Hi,
I have recently been experiencing a "feature" with my Samsung S8 that is about to drive me crazy...

 

Following one of the Android updates earlier this year (I believe), I noticed that my phone automatically switches to "silent" when connected to a bluetooth device (e.g. speaker or car). As long as it is connected, it is not possible to take it out of silent mode. This might be fair enough, as any incoming calls in this mode will sound through the device that it is connected to. 

 

The problem is that the phone continues to stay in "silent" even after the bluetooth device is disconnected, and I will hence not notice any incoming calls unless I remember to manually turn the sound on again. 

A typical case is driving to or from work. The phone automatically connects to the car audio system as soon as the car is started, and any incoming calls are handled through the car audio system. When the car then is stopped upon arrival at work or home, the phone of course loses the bluetooth connection- but CONTINUES to remain in silent mode!

Does anybody have any tips as to what might be causing this, and how to resolve it (if possible)?
Android auto is installed on the phone, but I am observing this regardless of whether Android auto has been used or not. Have also tried to uninstall it, and that did not change anything.

 

Phone is an S8 with Android version 9,  One UI-version 1.0, kernel version 4.4.111-17263988.

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7 REPLIES 7
Je655
Helping Hand
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Other Smartphones

So I can think of 3 options that might help but I've never seen this issue. 

 

1 in setting under connections select Bluetooth. Once in the Bluetooth section click advanced in the top right. Check if media volume sync is on or off (must be connected to the bt device during check)

 

2 back up you data and preform a factory reset on your device to get it in a new like condition.

 

3 in developer options under networking you will find disable absolute volume, make sure to turn that option on (unlikely this is related but possible)

S8_Norway
Apprentice
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Thanks Je655, I will try to go through the settings first as I hope to avoid having to do a factory reset.
I believe the media volume sync is turned on, as I have interpreted that to relate to the control of the volume of the audio signal of the connected device, and not be related to the ringing tone and audible signal of the phone. But will definately check and report back.

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Je655
Helping Hand
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Not sure if you have heard of good lock created by Samsung, I just was looking in the routines section of good lock and it looks like you can set an action when you connect to a bt device or get a call to set your volume to preset limits so this might force your phone into sound mode. 

 

http://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.goodlock

 

Good lock app in galaxy store. Open routinesGood lock app in galaxy store. Open routines

 

Example: when my phone connects to my car, get a call, or is no longer charging it will turn all sound to 100%Example: when my phone connects to my car, get a call, or is no longer charging it will turn all sound to 100%

 

S8_Norway
Apprentice
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I have not heard of or tried Goodlock, but I am also not able to download it as it appears either to no longer be available or supported here in our country (not available in Samsung Store, get the above message)

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Je655
Helping Hand
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Here is a way for this to work in unsupported Countys This post by xda:

 

Unsupported regions- https://forum.xda-developers.com/galaxy-s8/themes/app-nicelock-lock-2019-launcher-pie-t3908650

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S8_Norway
Apprentice
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Thanks for the link to Good lock. It was a good idea, but did unfortunately not work. The feature that disables the sound when the phone is connected to a bluetooth speaker is apparently not possible to overrule, so it continues to be silent. My main problem is however that I would like the sound back after disconnecting from bluetooth, but it appears as if it is only possible to define rules for connections to BT, not disconnection (the "disconnect" option is available for headsets).
So I will continue my search, while still hoping to avoid factory reset...

Je655
Helping Hand
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Other Smartphones

Sorry those options didn't help. Hopefully someone else is able to provide a solution. 

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