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Bluetooth earphones keep disconnecting

(Topic created on: 06-07-2020 09:41 PM)
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Victoria14
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When I lay my phone down and don't use it for a couple minutes my bluetooth earphones keep disconnecting. Why does this keep happening and how can I fix it. I have the samsung galaxy s8. I bought it 2 years ago brand new.

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BandOfBrothers
Samsung Members Star ★★
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Hello @Victoria14 

 

I would check for any relevant updates and if there isn't any and all relevant settings look OK then try deleting the pairing and reset them back up and go from there.

 

🌈 Stay Safe & Stay Alert.  🌈.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Pugs1957
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Are you saying this happens when your phone goes to sleep or does it happen when using the phone?
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