Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Note 8 grey scale widgets

(Topic created on: 29-05-2019 05:59 AM)
1457 Views
Felixs1
First Poster
Options

Hi all first time ever on a forum but in desperation so please be gentle with me. I've had a Samsung as long as I can remember. My note 8 was working just fine until last update, I had to change and replace one of my 7  direct dial contact which is pretty standard procedure.

Unfortunately the move or delete function is now in grayscale not allowing this me to proceed any further. Spent a lot of time on web / this blog and Samsung support with no joy at all. Even through there tutor app working there magic still didn't help. On further investigation I noticed that all the widgets were un accessible. Samsung suggests a full factory reset, this I do not want to do.

 

Any help on this would be very appropriate 

 

Felix

0 Likes
1 REPLY 1
Lykia
MegaStar
Options
Try this:
Settings》apps》3 dots upper right corner》show system apps》select Phone app》click on Storage》clear data.
Hope it helps.

ᐯIEᒪE GᖇÜßE, ᒪYKIᗩ
0 Likes