29-04-2019 08:26 AM
Hello.
For 1 month I have had a problem with my front camera. Suddenly I noticed it's a little bit blurry on face but could focus on background.
For around a week, the camera is useless completely.
What can be a reason?
30-04-2019 05:45 AM - last edited 30-04-2019 05:47 AM
"Hardware test: go over to your dial pad and type in *#0*#, this will bring up a number of tests.
Front Camera: Select Front Cam, align your phone and tap to take a photo. Review the quality of the photo and let us know the results.
You can then tap the screen to return to the LCD test screen.
Let us know if your cameras focus correctly in this mode. If they do, then it highlights a software issue, if not, then I'd recommend popping into a Service Location to have your phones looked at by a trusty engineer at a Samsung Experience Store or Samsung Service Centre location"
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "