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Original topic:

Mrs kalilu

(Topic created on: 10/05/21 08:34)
Fatukay72
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My phone wouldn't accept any call neither do I make a call, please need some one to help me
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4 REPLIES 4
AshS21
Big Cheese
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Is the phone in airplane mode? Is it showing mobile network?
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Fatukay72
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Let me check
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cardiness
Apprentice
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Mine too. Have u been able to resolve this?
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AndrewL
Moderator
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@Fatukay72 @cardiness: Please open the Phone app > Tap the 3 dots in the top right > Settings > Supplementary Services > Call Barring > Voice Call, and make sure that all options here are toggled off, especially 'All Incoming Calls' and 'All Outgoing Calls'. Tap the back button > Call Forwarding > Voice Call, and make sure that all the options here are toggled off. Now, head to Settings > Connections > Flight Mode, and toggle this off if it is enabled.

If the issue persists, please remove your SIM, give the gold contacts a rub, and put it back to see if this helps. If the issue is only affecting certain contacts, please open the Contacts app, select an affected contact, tap the 3 dots in the top right, and select Unblock Contact, if applicable. I also recommend reaching out to your network provider to see if there are any restrictions on your account, or to the service in your current area. 


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