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Original topic:

I cant activate my prefered mobile data network

(Topic created on: 21-02-2021 08:53 AM)
Aj0715
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‎21-02-2021 08:53 AM in 

On my settings i tried to change my preferred sim for mobile data...i cant activate though my sim 2 (default was sim1) thus i interchange my simcards trying to resolve the problem but then it suddenly activated sim2 as the default knowing that i interchange the sim cards...

Need some help..sam. gal. A51 user here..=(

Thanks in advance!

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1 REPLY 1
AndrewL
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‎21-02-2021 12:19 PM in 

@Aj0715: Are you certain that you have a Mobile Data plan on your second SIM? If you head to Settings > Connections > SIM Card Manager > SIM 2, is this toggled on, and have you set your Network Mode to LTE/3G/2G (auto connect)? If so, tap the back button to return to the SIM Card Manager Settings > Preferred SIM Card > Mobile Data, and set this to SIM 2. If the issue persists, can you confirm what happens when you try to select SIM 2 as your preferred SIM? 

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