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GalaxyS7 in a continuous cycle of updating and rebooting

(Topic created on: 22-08-2022 05:46 PM)
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Keith14
Student

‎22-08-2022 05:46 PM

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My Galaxy s7 received an update today and has been in a cycle of updating and rebooting.  How can I stop this? Whenever I try to reset then turn on again it goes back into the cycle.

2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★

‎22-08-2022 07:28 PM

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Try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.  @Keith14 

As a last resort you may need to Back up and factory reset.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Keith14
Student

‎22-08-2022 08:28 PM

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In response to BandOfBrothers

I have to hold Volume down, home and power buttons to get out of the cycle . This gives a light blue screen with two options, continue or cancel. Continue takes me to Odin mode, and cancel takes me back to the update cycle. I can't get into any other menus.  I'm beginning to think this needs to go back to Samsung for repair.